Privacy Policy

We at Ulquiorra Zeal Tech are committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, request a quote, or engage our services.

We process information responsibly and transparently to deliver our 5-step process (Think • Business Services • Build • Tech Services • Grow) effectively. By using our website or services, you consent to the practices described in this policy. We regularly review our practices to ensure ongoing compliance and respect for your privacy rights.

Effective Date: 01 April 2026

This Privacy Policy applies to all personal information collected and processed by Ulquiorra Zeal Tech. We act as the Responsible Party under POPIA and take our obligations seriously. The policy covers data collected through our website, email communications, service enquiries, contracts, and project interactions.

We only collect information necessary for providing quality services and improving our offerings. Your trust is important to us, and we handle your data with care, security, and transparency at every stage of our engagement.

Information We Collect

We may collect personal information such as your name, email address, phone number, company name, physical address, and project requirements. We also collect technical data like IP address, browser type, and website usage statistics through cookies and analytics tools.

This information is collected when you fill out forms, request quotes, subscribe to updates, or communicate with us. We do not collect sensitive personal information unless it is strictly necessary for the service and with your explicit consent.

How We Use Your Information

We use your personal information to respond to enquiries, provide quotes, deliver agreed services, communicate project updates, send invoices, and improve our website and offerings. We may also use it for legitimate business interests such as marketing our services (with the option for you to opt out) and complying with legal obligations. All processing is done lawfully and only for specified purposes.

Sharing of Personal Information

We may share your personal information with trusted partners such as Gosca (for hardware and repairs) and PropelusAI (for design and development) only when necessary to deliver our services. We do not sell your data. Sharing occurs under strict agreements that ensure POPIA compliance and data security. We may also disclose information if required by law or to protect our rights.

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These include secure servers, encryption, access controls, and regular security reviews. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security. We will notify you of any significant data breaches as required by POPIA.

Your Rights

Under POPIA, you have the right to access your personal information, request correction or deletion, object to processing, and withdraw consent where applicable. You may also lodge a complaint with the Information Regulator. To exercise these rights, please contact us with sufficient identification. We will respond to valid requests within a reasonable time and without undue cost to you.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once no longer needed, we securely delete or anonymise the data. Project-related records may be kept longer for contractual and legal reasons.

International Transfers

While we are based in South Africa, some of our service providers or partners may be located outside the country. When personal information is transferred internationally, we ensure appropriate safeguards are in place to maintain the same level of protection as required under POPIA.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review it periodically. Continued use of our website or services after changes means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your rights, please contact us:

Email: info@ulquiorrazealtech.co.za

We aim to respond to all privacy-related enquiries within 2 business days.

Why Choose Ulquiorra Zeal Tech

Clients choose us because we prioritise privacy, transparency, and responsible data handling. Our Privacy Policy is clear, honest, and fully compliant with POPIA, giving you confidence when sharing information with us.

Combined with our professional 5-step process and dedicated team, this commitment to data protection sets us apart. Whether you need strategy, design, development, technical support, or growth services, you can trust that your personal information is treated with care and respect.

Testimonials

“Our business analysis engagement with Ulquiorra Zealtech was outstanding. Their team conducted detailed requirements gathering and process mapping that gave us complete clarity on our operational challenges. The recommendations were practical and directly contributed to smoother workflows.”

“Ulquiorra Zealtech delivered excellent business analysis support during our system upgrade project. Their gap analysis and stakeholder management helped us align all departments and avoid common implementation pitfalls. We achieved our objectives faster than expected.”

“The data analysis and insights provided by their business analysts were invaluable. They turned our complex operational data into clear, actionable strategies that improved decision-making across the organisation. Professional, reliable, and results-driven service.”

“Working with Ulquiorra Zealtech on business analysis helped us identify key opportunities we had previously missed. Their structured approach to requirements analysis and process improvement delivered measurable efficiency gains within months.”

Talk to one of our experts

Ready to transform your business with expert analysis? Book a Consultation or speak with our friendly sales team today.

Our handy AI chat is also available on the website for quick help anytime.